One Technology Group

Field Tech Services for Your Business

Handling the Entire Field Service Process

OTG provides the following services on-site:
  • • Installations
  • • Repair
  • • Replacement and Maintenance of IT and Telecom Hardware and Software for Partners

We have a national base composed of hundreds of technicians who provide these services wholesale only through our partners. We also offer a full lifecycle service program from initial requests and site surveys to dispatch, field tech services, tracking, reporting, and billing summary.

Our typical partners include:

  • • IT Integrators
  • • Carriers
  • • Interconnects
  • • Agents
  • • IT or Telecom Consultants
Partners mark up the cost of the services we provide and then bill them directly to their customers.

At A Glance

Hewlett-Packard
Cisco Systems
Nortel Networks
Lucent Technologies
Adtran
AVAYA
IBM
Polycom
ADC

Equipment Serviced (Partial List)

  • • HP Invent
  • • Cisco Systems
  • • Nortel Networks Inc.
  • • Lucent Technologies, Inc.
  • • Adtran, Inc.
  • • The Network Access Company
  • • Avaya
  • • IBM®
  • • Polycom
  • • ADC
  • • Acer

Other Services Available:

  • • Demarc Extension
  • • Cabling (Cat 3–5, Fiber, etc.)
  • • Software Installation/Upgrades
  • • IT Staffing (Part and Full Time)

Hardware We Install, Repair, and Replace:

  • • Routers (Cisco, Adtran, Inc., 3Com, etc.)
  • • Servers and PCs (HP, Compaq, Sun, etc.)
  • • PBX and Key Systems (Avaya, Toshiba, Mitel, Cisco, etc.)
  • • Switches (Alcatel, Avaya, Lucent, Nortel)
  • • VoIP (Cisco, Artisoft, Polycom, etc.)
  • • Video Conferencing (Polycom, Tandberg, etc.)
  • • Firewall (Nokia, Extreme, NetScreen, etc.)
  • • MUX, CSU/DSU (EADS, Motorola, Kentrox/ADCC)
  • • Power Systems/UPS (APC, Tripp-Lite, etc.)
  • • Wireless 802.11b/g/i (NetGear, Siemens, Linksys, etc.)
  • • Custom Hardware

Contact Us

Contact Larry Balkus
Field Tech Channel Manager
Call (470) 627-7502 or (757) 216-9151

One Technology Group